Residential and Commercial Plumbing, Heating and Cooling

Installation & Repair


1. What could be a contributing factor to a high water bill besides leaking faucets and/or pipes?

90% of all residential plumbing leaks are found in the toilet tank. Toilet tank leaks typically result from worn parts or improper ailment of some part of the flushing mechanism. It is very important to stop the leak! Stop the leak and stop the expensive water bill from hitting you every month.

2. What is the correct setting for the water temperature on my water heater?

The correct temperature should be at 120 degrees. This is the typical setting temperature for most sizes and brands.

3. What causes rattling pipes?

Rattling pipes are caused by the water lines not being properly secured. Either in one, or many places, the water lines are coming in contact with the wood of your floor joist. If your water lines are accessible, it can be easily fixed.

4. What can and cannot be put into your garbage disposal?

Boneless meats, pitless fruits, and food scraps off of dishes are fine for the disposal. Noodles, rice, banana skins, potato skins, avocado skins, pits from fruits, and bones should not go in a garbage disposal and regularly cause disposal jams and clogs. There is some controversy on whether or not eggshells are okay, so dispose of them at your own discretion.

5. My disposal won’t come on. What can I do?

Press the reset button on the bottom of the disposal.
Check your circuit breaker.
Note: NEVER put your hand inside of a disposal.

6. What is happening when my pipes are gurgling or burping?

If any of your drains are gurgling, it is a sign that your main sewer is running very slow or is blocked up and needs to be snaked out.

7. Why do I have a sewer odor in my house?

First, check to make sure your floor drains have water in them. If not, pour water into them. Also, your sewer may be blocked.

8. Why is water not coming out of my faucet?

The aerator at the end of the spout is blocked and needs to be cleaned out.

9. What is your warranty?

Our warranty is 30 days on drain cleaning and one year on parts and labor for service work.

10. Why does it take so long for hot water to arrive in the shower?

This can be caused by a number of contributing factors. Distance from the shower to the hot water heater, type and age and size of the shower pipes, cold weather climates tend to cool the waters as well. Old pipes have a build up of rust and minerals inside, slowing the normal water flow, which equates to a pause in hot water arriving to showers. Check with your plumber for solutions.

11. What are the most common causes for blocked pipes and sewer lines?

Hair and sludge build up is the most common cause. Have pipes professionally snaked and cleaned. Use an enzyme product to clean interior walls of pipes to increase water flow through the drains.
Another cause for clogged sewer line (pipes outside of the house), are tree roots. Have the lines snacked to remove the blockage. Maintain the pipes with tree root killer (available from your local plumber)

12. What is the most common cause of basement flooding?

Sump pump failure is the #1 cause of basement flooding. A professional plumber should inspect your pump annually. For greater peace of mind, consider adding a battery back up system to your sump pump so that it may continue to work during a power outage. Your local plumber has a full line of sump pumps, batter backup systems and accessories.

Areas Served

We're Here To Fix Your Problem. Contact Us.

 A Bonded and Insured Company
 An Established, Reputable Company
 Same-Day Services
 A State-Licensed Team
and MORE!

For Service Call 440-602-7300 or fill out this form:

Home    |    About Us    |    Services    |    FAQs    |    Job Opportunities     |    Contact


4350 Glenbrook Rd.
Willoughby, OH 44094



Business Hours:

24 Hour Emergency Services
12:00am – 12:00am
© 2021 Tom Schaefer Plumbing, Heating & Cooling. All rights reserved.