Reviews
I've been having ongoing toilet issues since buying my home — every few flushes it would back up, eventually drain, and when the bathroom sink ran, the toilet would gargle for hours.
Scheduling with Tom Schaefer Plumbing was easy to do online, and I quickly received a call to confirm my appointment.
Nick arrived right on time, worked with urgency, and really took the time to listen to me explain what had been happening. He clearly diagnosed the issue, showed me exactly what was going on, and fixed the problem efficiently. He was professional, respectful, and left everything spotless — like he was never even there.
Highly recommend Nick!
Hose Valve Outdoor Installation
There are not enough Stars to rate this Company & their technicians! They provided me with quick responsive service and repair! Always will utilize their service & highly recommend them!!!
The service technicians arrived at the scheduled time and were very courteous and professional. For cost effective and issue free repairs, I would recommend them.
I have used Tom Schaefer Plumbing over the years and they always deliver great service. Several months ago my daughter needed a new hot water tank. She call other companies they did not respond. I told her to call *** Schaefer and they were there and resolved her issue.
Tom Schaefer Plumbing installed a whole home humidifier onto my furnace. I had trouble with the first installation, but they worked tirelessly to resolve my issue and make things right! I'm very happy with how things turned out.
I am very satisfied with the service
I had my furnace fail on a very cold Friday night, and after learning my original installer didn't offer 24/7 service, I called around for emergency help to numerous companies. Tom Schaefer Plumbing and Heating was the first to respond, which I really appreciated given how quickly my home temperature was dropping. Most other companies never even responded back.
The issue took a few attempts over a period of several weeks to fully diagnose (loose wire in furnace, thermostat, then ultimately a circuit board replacement), as it would start working, then stop again, but they did stay with it and eventually fixed the problem. I did have some concerns about being charged after multiple visits without a resolution, but the owner got involved directly and worked with me to reach a fair compromise, which I respected.
Overall, while the process took longer than expected, the team was responsive, courteous and professional throughout, and I appreciated their willingness to make things right in the end. I would use this service again.
